Terms of Service

Effective Date: October 22, 2024

Welcome to Plantagotchi World! These Terms of Service (“Terms”) govern your access to and use of our website, https://plantagotchiworld.com, and all associated services, products, and content (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

1. General Conditions

1.1 Acceptance of Terms

By using our website and Services, you represent that you are at least 18 years old or have obtained the consent of a parent or legal guardian to use our Services. You agree to comply with these Terms and all applicable laws and regulations.

1.2 Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the effective date of the Terms will be updated accordingly. Your continued use of the Services after any changes to the Terms constitutes your acceptance of the revised Terms.

1.3 Use of Services

You agree to use the Services for legitimate, lawful purposes only. You may not use the Services to engage in any activity that is fraudulent, abusive, or illegal, or that infringes on the rights of others. We reserve the right to terminate your access to the Services if you violate these Terms or engage in any prohibited activities.

2. Account Registration

2.1 Account Creation

To access certain features of the Services, including making purchases, you may be required to create an account. When registering for an account, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the security and confidentiality of your account login information and for all activities that occur under your account.

2.2 Account Termination

We reserve the right to suspend or terminate your account at any time for any reason, including any breach of these Terms or fraudulent, abusive, or otherwise inappropriate activity. You may also choose to terminate your account by contacting us at support@plantagotchiworld.com.

3. Products and Orders

3.1 Product Information

We make every effort to accurately describe our products on the website. However, we do not guarantee that the product descriptions, images, or other content on the website are 100% accurate, complete, reliable, or error-free.

3.2 Pricing

All prices listed on the website are in USD unless otherwise specified. We reserve the right to change prices at any time without notice. In the event of a pricing error, we will contact you before processing your order to give you the option to proceed at the correct price or cancel the order.

3.3 Order Acceptance

When you place an order through the website, you will receive an email confirming receipt of your order. However, this email does not signify our acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including product unavailability, errors in pricing or product information, or suspected fraudulent activity.

3.4 Payment

We accept major credit cards, as well as other payment methods shown on the checkout page. You agree to provide accurate payment information and authorize us to charge your payment method for the total amount of your order.

If your payment method is declined, or if we suspect a fraudulent transaction, we reserve the right to cancel your order.

4. Shipping and Delivery

4.1 Shipping Policy

We offer free worldwide shipping on all orders. For details on shipping times, order processing, and tracking, please refer to our Shipping Policy.

4.2 Customs and Duties

Orders shipped outside the United States may be subject to customs duties, taxes, and other import fees, which are the responsibility of the customer. We are not responsible for any customs delays or additional fees charged by your country’s customs office.

4.3 Delivery Issues

We are not responsible for delivery delays beyond our control, including delays caused by shipping carriers, customs processing, or other unforeseen circumstances. If your order is lost or damaged in transit, please contact us at support@plantagotchiworld.com.

5. Return and Refund Policy

5.1 Returns

If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange, subject to our Return Policy. Items must be returned in their original condition and packaging.

5.2 Refunds

Refunds will be processed once the returned item has been received and inspected. Refunds will be issued to the original payment method, and processing times may vary depending on your financial institution.

6. Intellectual Property

6.1 Ownership

All content on the Plantagotchi World website, including but not limited to text, images, graphics, logos, product descriptions, and software, is the property of Plantagotchi World or its licensors and is protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, revocable license to access and use the Services for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from any content on the website without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Plantagotchi World and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Services or the products purchased from us. This includes, but is not limited to, loss of data, loss of revenue, or loss of profits, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or related to your use of the Services or products purchased from us shall not exceed the amount paid by you for the product in question.

8. Dispute Resolution

8.1 Binding Arbitration

Any disputes arising out of or related to these Terms, your use of the Services, or the purchase of products from us will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You agree to waive your right to participate in class action lawsuits and to have a jury trial.

8.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state of California, without regard to its conflict of law provisions.

9. User Conduct

You agree not to engage in any of the following prohibited activities:

• Using the Services for any unlawful purpose or to solicit others to engage in unlawful conduct.
• Interfering with or disrupting the integrity or performance of the Services.
• Attempting to gain unauthorized access to the Services or to other users’ accounts.
• Posting or transmitting any misleading, fraudulent, defamatory, or otherwise objectionable content.

10. Termination

We reserve the right to terminate or suspend your access to the Services at any time, without prior notice, for any reason, including but not limited to breach of these Terms or suspected fraudulent activity.

11. Privacy Policy

Your personal information is protected by our Privacy Policy, which outlines how we collect, use, and safeguard your data. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us:

Email: support@plantagotchiworld.com
Contact Form: https://plantagotchiworld.com/contact-us/