Terms and Conditions

Effective Date: October 22, 2024

Welcome to Plantagotchi World! These Terms and Conditions (“Terms”) govern your use of our website https://plantagotchiworld.com and the purchase of products from our online store. By accessing our website and/or making a purchase, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website.

1. General Terms

1.1 Website Use

By accessing and using this website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian to use our website. You agree to use the website for lawful purposes only and in a way that does not infringe the rights of or restrict the use of this website by any third party.

1.2 Changes to Terms

We reserve the right to modify or update these Terms at any time without prior notice. Any changes to the Terms will be posted on this page, and the effective date will be updated accordingly. Your continued use of the website following any changes constitutes your acceptance of the new Terms.

1.3 Intellectual Property

All content on the Plantagotchi World website, including but not limited to text, images, logos, graphics, and product descriptions, is the property of Plantagotchi World or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or modify any content from this website without our prior written permission.

2. Orders and Payments

2.1 Order Acceptance

Once you place an order, you will receive an email acknowledging your order. However, this does not signify our acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity.

If we cancel your order after payment has been made, we will issue a full refund.

2.2 Pricing and Availability

All prices listed on our website are in USD and are subject to change without notice. We make every effort to ensure that product descriptions and prices are accurate, but errors may occur. If we discover an error in pricing or product information, we will notify you as soon as possible and give you the option to reconfirm or cancel your order.

2.3 Payment

We accept major credit cards and other payment methods as listed at checkout. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the payment details provided are accurate and complete. Your payment will be processed securely, and we do not store your credit card information.

2.4 Discounts and Promotions

Promotional codes and discounts can only be applied during checkout and must be entered correctly to be valid. Discounts cannot be applied after an order has been placed.

3. Shipping and Delivery

3.1 Shipping Policy

We offer free shipping worldwide on all orders. For more details on shipping times, processing, and tracking, please review our Shipping Policy.

3.2 Customs and Taxes

Orders shipped outside of the United States may be subject to import duties, taxes, or customs fees imposed by your country. These charges are your responsibility. We recommend checking with your local customs office for more information.

3.3 Delivery Time

While we strive to meet estimated delivery times, we are not responsible for delays caused by shipping carriers, customs processing, or other factors beyond our control. You can track your order using the tracking number provided after your order has been shipped.

4. Returns and Refunds

4.1 Return Policy

If you are not satisfied with your purchase, you may return it within 30 days of receiving your order. Items must be returned in their original condition and packaging. For more details, please refer to our Return Policy.

4.2 Refunds

Refunds will be processed once the returned item has been received and inspected. Refunds will be issued to the original payment method. Please allow up to 10 business days for the refund to appear in your account.

4.3 Return Shipping

Customers are responsible for return shipping costs, unless the item was damaged or defective upon arrival. In such cases, we will provide a prepaid return shipping label.

5. Limitation of Liability

To the fullest extent permitted by law, Plantagotchi World and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of our website or the products purchased from us. This includes, but is not limited to, loss of data, loss of revenue, or loss of profits, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or relating to your use of our website or products purchased from us shall not exceed the amount paid for the product in question.

6. Dispute Resolution

Any disputes arising out of or related to these Terms, your use of our website, or the purchase of products from us will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You agree to waive your right to a trial by jury and to participate in class action lawsuits.

7. Governing Law

These Terms and any disputes arising out of or related to your use of the website shall be governed by and construed in accordance with the laws of the United States and the State of California, without regard to its conflict of law principles.

8. User Accounts

8.1 Account Registration

You may be required to create an account to place orders or access certain features of our website. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.

8.2 Account Termination

We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to violation of these Terms or suspected fraudulent activity.

9. Privacy Policy

Your personal information is protected by our Privacy Policy, which outlines how we collect, use, and protect your data. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us:

Email: support@plantagotchiworld.com
Contact Form: https://plantagotchiworld.com/contact-us/